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Impact of Discrimination
on an Organization
By Naeem A Syed
Organization Geared Up
Once the New Year is up, all hectic activities of a company
become suddenly geared up. New Proposals, New Product
launch, New Tenders, New Contracts, New Agreements,
New Recruitment, New Appointments, and so on.
Each Department or Division responsible
for the respective activities starts its part of assessments,
budget forecasts, manpower requirements, etc. for
the development of the business activities which will
naturally culminate into the development of overall
businesses of the company. These Departments or Divisions
also generate Annual Confidential Reports (ACRs) of
their staff in order to award them with promotions,
bonuses and other monetary benefits in the shape of
allowances.
A company,
small or big has to have a few departments of importance
to run the business smoothly. Planning an organization,
Creation of Policies and Procedures for the functionality
of the proposed company, Manipulation of Finance,
etc. comes at the top of the urgencies prior to the
company's commitment to Production and Marketing.
That is why the Corporate Office comes at the top,
heading the company. It takes into confidence and
consults with various set ups of the company from
time to time, while planning an activity or considering
a launch of new Product, chalking out healthier policies,
arranging finance, allocating budget, Installation
of Plant and Machinery, Recruitment and Training of
staff, Production and Marketing.
The
Problem
Each Department or Division of the
Company has its own peculiarity. A dereliction of
duty or any sort of lapse on the part of any Department
or Division deteriorates the performance spirit of
the staff resulting into a demoralized work force
and culminating into a monetary loss. This type of
managerial problem from any single department has
its full impact on the overall functionality of the
Organization. Thus without the required proper input
from the concerned Department, the healthier fabric
of the well knitted policies and procedures becomes
weak. Due to one problematic Department, the whole
Organization suffers.
Identification
of the Problem
It becomes
imperative on the part of the top management to quickly
identify the problem and take rectification measures
to bring back this derailing and failing department
on the tracks. Generally, the problems occur in a
Department of a healthy Organization due to the application
of wrong methodology, non application or improper
implementation of certain policies and procedures,
insufficient budget allotment, shortage of manpower,
unrest of staff due to the weak or mismanagement of
a particular Departmental Head. His discrimination
in passing on the corporal benefits actually chalked
out for every staff of the Organization becomes the
major factor. Favoritism shown by him to only a certain
segment of staff becomes the root cause of all the
trouble.
Impact
of Discrimination
It has often
been noticed that any benefit by the Corporate is
mostly divided between the higher levels of Management,
without caring for their subordinates' hard work,
without rewarding them appropriately, or benefits
passed on showing disparity in distribution. Discrimination
in distribution of such monetary benefits to the Employees
will certainly demoralize the staff resulting in low
performance, stagnation in the development, resignation
of jobs, loss in sales, and loss in overall revenue
to the Organization itself. This will have an indirect
impact on the image of the company with the outside
world, due to the large no. of resignations, job hopping
and transfer requests of the staff. Resignation of
well trained staff by the company is surely a loss
of time and efforts in the making of talent for the
company, which could have been otherwise utilized
for the best benefit of the Organization as a whole.
Right from the lowest segment to the computerized
environment of the entire Organization there is no
any special technicality in anyone. In other words
everyone is as important as any single rung of a ladder
while the ladder stands straight and goes up to reach
the top.
The mantra
of success for an organization lies at its understanding
the fact that every one in an Organization needs to
be recognized. Discrimination between staff on any
lame excuse in order to pass on the monetary benefits
only to a particular segment of staff will certainly
cause the organization to develop ruptures within,
which in the long run will ruin the well knitted fabric
of the Organization. Normally well qualified staff
leaves Organizations where such discrimination is
practiced. A study shows that talented staffs do leave
the company due to the behaviors of their immediate
Supervisor or Manager. The unjustified application
of procedures and unequal treatment cause a stir within
the employees, who at any given stage adopt unison
tactics, culminating in Employees Union formations
- an avoidable, biggest headache for the Organization.
The undue favoritism shown by the particular Manager
to a certain segment of staff falls under unhealthy
and unreasonable corporate practice which is considered
a clear discrimination. For such an abuse of power
disregarding the laid down procedures and polities
of the Organization, the concerned Manager becomes
responsible for the dereliction of his duties with
egotism and unwarranted personal self-importance.
Remedy
Proper Classification of
Staff
In most of
the failing Organizations, it has been observed that
the discrimination between staff comes due to wrong
or improper classification of staff. A healthy Organization
treats and takes care of the entire staff segment
as one body. Staff pertaining to Corporal activities
such as Procedures and Policy makers, Finance Managers,
HR Executives - who care for the overall recruitment,
selection, hiring, training, deployment and further
welfare of the staff - Administrators, Accountants
and Office Supervisors should be considered at par
as important as the staff belonging to Architectural
and Engineering, Production and packing, advertisement
and marketing, machinists and technicians. Technicality
and non-technicality must be duly taken care of by
the time of appointment itself, offering them an allotted
pay scale with allowance for their higher qualifications,
and placing them in appropriate grades.
The responsible
Corporate office must enact and ensure for all to
follow one code of conduct, one procedure for the
implementation of its policies, one common grade according
to the classification of jobs, one pay scale to the
applicable grades, without any distinction, discrimination
or favoritism. Annual Bonuses, Bonus based on performance,
Dearness Allowance, Housing Allowance, Transportation
Allowances, Medical Benefits etc. must always be common
to each and every staff of an Organization.
It is very
easy to find out the problem erupting from any Department
or Division of an Organization if the Corporate Head
and the concerned HR personnel at command possess
hearts and minds to appreciate the grievances of the
suppressed staff. Simply monitoring the implementation
of laid down policies and a liberal counsel from senior
staff from all segments of the Organization other
than the Departmental Head and/or Supervisor, would
help identifying the culprit or root cause of the
problem. On identification of the trouble maker or
the problem, simply the Manager concerned must be
given a training therapy in behavioral science for
the development and inculcation of his well mannered
approach towards his subordinates. He must be advised
to attend courses on inter personnel skills. He must
be made to understand the harm he is causing due to
the adopted way of his thinking with undue favoritism
practiced at the expense of other staff. Many a times,
persistent stir of the employees cause considerable
loss to the Organization, which could make null and
void the projected savings due to non implementation
of the common code of practice and stoppage by him
of sanctioned monetary benefits to all employees at
a stretch.
Unless the
concerned Organization / Company treats its staff
at par and ensures proper distribution of benefits
to all, there are more chances of its losing very
many excellent hands, bearing the brunt of loss of
time, money and energy in the making of a talented
work force. This discrimination between staff would
also help opening a Pandora box of organized unions
of its employees, finally.
Naeem Syed
is the Founder And CEO of Shaadmaani.Com & Co-Founder
of CaliberJobs.Com. A Social Worker And Responsible
Citizen of India, Naeem Syed has several Websites
for the benefit of Citizens of this world. He writes
on Social Issues and Cultures. Naeem Syed may be contacted
at http://www.Shaadmaani.Com
& http://www.CaliberJobs.Com
Article Source: http://EzineArticles.com/?expert=Naeem_A_Syed
http://EzineArticles.com/?Impact-of-Discrimination-on-an-Organization&id=2370564
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